Commercial Fry Cutter Feet
The rubber feet that come with the cutter are junk. LEM promptly replaced them but they were just as bad. The manual reads to tighten nuts on the feet, but they just pin in the suction cup. When I questioned the manual, LEM stated that they need to change the wording in the manual, and that they were constantly improving their products. Well, it looks like a poor excuse for a defective product.
Best fry cutter!
Wow! I though the small steel cutters worked good; this one makes cutting potatoes to fries effortless! Suction feet to prevent the machine from slipping too.
French Fry Cutter
The faster I cut fries the happier my brother in law is. Works very smooth with little effort. Thank you!
Could not be happier
Bought one for myself then bought two more for friends. Wish it had a third size for shoe string similar to MacDonalds.
Owner Response: Mr. Fitzgibbons, Keep looking, the shoestring cutter is coming and a wedge cutter too! Available early Fall 2016
I can't bench 400 lbs.
I have had the cutter for over 3 years. Worked just fine out of the box, still works fine. I have mine mounted to a wall. I think it may be much easier to use in this way. I wonder if the negative reviews are related to trying to cut potatoes without the cutter firmly mounted. I think it is great and very solidly built.
It works if you have arms like a football player or can arm wrestle a muscle man, I can so it going back.
Works great for french fries
Picked this baby up at Basspro Shops. Makes my job easier when it comes to potato cutting. I just wish it came with the potato wedge blades for 6 and 8 wedges. I micro wave the sweet potato just a little to break it down and then make my fries.
Addendum to previous review
I need to let people know that after an unsatisfactory review of this product and LEM customer service, I was contacted by Ty Zeinner and she was extremely responsive to my concerns. He exceeded my expectations in making things right. While the product didn't perform as I had hoped on sweet potatoes, my opinion of LEM customer service is now completely positive.
Owner Response: Thank you Pam. We are sorry the product did not meet your expectations but I'm happy the service you received was positive.
Very easy to use, will slice through a bag of potatoes in no time. Could push a regular size potato through with one hand. Great for deer camp, church kitchens or just family use.
My husband bought this for me for Christmas specifically for sweet potatoes. He spent five times the price of the other potato cutter for that reason. It was a waste of money. It wouldn't cut through the potato and in fact the potato got jammed up in it and bent the base and now it won't work at all. That happened the first time we used it, but because it was more than 30 days after purchase we are stuck with it. Just trying to get a replacement base has been a huge hassle. The product and LEM Customer Service are both useless.
Owner Response: This is NOT a typical experience with the Commercial Quality French Fry Cutter. We do back this product with a 1 year warranty, so please contact us directly at 1-877-336-5895 for warranty service, as you mentioned it is out of our normal returns window. We want you to be satisfied with our product and would be happy to help!
This item looks great but the fact is it will not function as intended for a normal human. I am 6" and weigh in at 200 lbs. and above average in strength yet with both hand pushing as hard as I can, the cutter will barely make it through the potato. DO NOT BUY unless you can bench press 400 lbs. A huge disappointment , got it as a gift.