Visit Our Retail Store
The LEM Products Retail Store is closed for the immediate future as a precautionary step for our employees and customers due to the current environment. If you have any questions regarding this, please contact our customer service team at 877-536-7763.
We are now offering curbside pick up for our local customers.In order to create a safe environment for our employees and the customer, we will have the following procedures:
- Customers must call in order and pay via credit card over the phone.
- We require employees taking the product outside to wear a mask.
- Customers must call when they arrive at LEM and open trunk - we will put the product into your vehicle, so we can keep an appropriate social distance.
- If customers must come into LEM, we will require tgat you wear a mask. We can provide a disposable one if you don't have one.
Where Are We Located?
We are located at 4440 Muhlhauser Rd., Suite 300, West Chester, Ohio 45011-9767, just 20 minutes outside of Cincinnati, Ohio, our retail store features new and refurbished products as well as order pickup for phone orders.
For customers who do not live near Cincinnati, Ohio, please go to our Find a Store Page to find a retailer near you. Keep in mind that many retailers do not carry our complete line of products. If you are looking for a specific product, we suggest calling the store to check their availability. You can also call us at 877-336-5895 to get assistance locating a retail store near you.
What Are Our Hours?
Our Retail Store is Closed. Our Customer Service Team is available at 877-536-7763 Monday through Friday, from 8:00 am to 5:00 pm EST.