The LEM Warranty

The length and terms of a warranty will vary by product. Generally all items have a one year warranty. This warranty covers only the product and its specific parts, not food or other products processed in it. Detailed information is provided with the purchase of a product or can be obtained by emailing, or calling the Customer Service Department at 877-536-7763.

In order for your product's warranty to be valid, you must:
  • Complete and return the warranty card with a copy of your purchase receipt to LEM Products – 4440 Muhlhauser Rd., Suite 300, West Chester, OH 45011. You also can scan and email your warranty card and a copy of your receipt to
  • You may also register your warranty online here. You will still need to mail or email to us a copy of your purchase receipt.
  • You must submit a copy of your purchase receipt with your warranty registration. If you do not, keep your proof of purchase in a safe place. This information is REQUIRED to exercise your product warranty.

Warranty Exchange Policy

When an item is returned under warranty for exchange of the same product the warranty will continue from the date of the original purchase.

For example, a customer purchases a #1088A MaxVac Vacuum Sealer in January 2017 with a two-year warranty, thus the warranty expires February 2019. If LEM replaces the unit in February 2018, the customer will have the remaining one year warranty on the replacement sealer. The warranty is not extended to a full two years because it is a new unit.

Stainless Steel Electric Grinders

LEM offers an unprecedented 5 Year Warranty with the purchase of one of our Stainless Steel Big Bite Electric Grinders. Details on this warranty are provided with the purchase of the product. Refurbished Big Bite Grinders come with a 1 Year Warranty.

Warranty Registration

Register your LEM Product Warranty here.